This Privacy Policy describes how LOCAL PINTU collects, uses, stores, and protects your personal information when you use our website and services.

1. Information We Collect

We may collect personal information when you:

Visit our website

Submit a service request/booking form

Communicate with us via phone, WhatsApp, or email

The information we may collect includes:

Name, phone number, email address, and address details

Appliance service details and requirements

Transaction and billing information (if applicable)

We do not collect or store credit/debit card numbers or bank passwords.

2. How We Use Your Information

We use your information only for the following purposes:

To respond to your service request or inquiry

To confirm booking and provide technician visits

To improve our customer support and service quality

To send service-related notifications or follow-ups

To comply with legal, regulatory, and administrative requirements

We do not sell, rent, or trade your personal information to any third party.

3. Information Security

We use reasonable and appropriate security practices to protect your information against unauthorized access, disclosure, or alteration.

However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

4. Sharing of Information

Your information may be shared only with:

Our in-house or appointed technicians for completing your service request

Third-party partners only when necessary for service processing (example: ordering spare parts)

Each party is required to maintain confidentiality and use your information only for service fulfillment.

5. Cookies and Tracking

Our website may use cookies to improve user experience.

You may choose to disable cookies through your browser settings; however, some website features may not function properly without cookies.

6. External Links

Our website may contain links to external or third-party websites.

We are not responsible for the content or privacy practices of such websites.

Users should review their respective policies separately.

7. Updates to Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised “Last Updated” date at the bottom.

Continued use of our services indicates acceptance of the updated policy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: info@localpintu.com

Phone: 7023320977

Last Updated: 2025